fixed prices at the direct debit shrinker

In 2008, millions of you fixed your energy prices in anticipation of huge price rises. Whether your price plan is due to end soon, or you're just not sure that you're still getting the best deal; find out what action you can take.

How do I find out when my fixed plan ends?

It's important to know when your fixed price plan ends so that you can be prepared to avoid a sudden increase to your gas and electricity bills. But be careful - avoid incurring penalty fees by switching out of your contract too early. A switch usually takes a minimum of 6 weeks to process, so you should be safe if you switch within the last 6 weeks of your fixed contract - however if you're unsure, please contact your supplier for further details.

What should I do when my fixed price plan ends?

When your fixed plan is about to end, the first thing to do is find out which plan your supplier will be moving you to. This will most often be your supplier's 'Standard' plan, although some suppliers may offer you the chance to fix your prices again.

Standard energy plans are among the most expensive in the market and there are usually cheaper plans available. If you're offered the chance to fix your prices again, you may wish to take it if you are willing to pay above-averages prices for security against potential price rises.

Once your supplier has given you the details of the plan you'll be moved to:

* you can register and we will compare all available energy plans on your behalf

* We will find out how your new plan compares to other deals

* If we find that you could be saving money with another supplier, we will contact you with our findings and you may want to consider switching your gas and electricity.